Help Center

Frequently Asked Questions

Find quick answers to common questions about our treatments, appointments, safety, and aftercare — all in one place.

Choose a category to quickly find the answers you’re looking for.

Appointments & Policies

Booking, cancellations, and what to expect when you arrive.

How do I book an appointment?
Use our online booking system to choose your service and time. If you’re unsure, book a consultation first.
Do I need a consultation before treatment?
Some services can be scheduled directly, but a consultation is recommended if you’re new, have multiple concerns, or want a tailored plan.
What is your cancellation or rescheduling policy?
Policies can vary by service type. We recommend rescheduling as early as possible so we can accommodate other clients.
What should I bring to my appointment?
Bring a valid ID and be ready to share relevant medical history, medications, and your skincare routine if applicable.
How early should I arrive?
Arriving 10 minutes early helps with check-in and ensures you get the most out of your scheduled time.

Treatments & Results

Timing, expectations, and how results typically develop.

When will I see results?
It depends on the service. Some treatments show immediate improvement, while others develop gradually over days or weeks.
How long do results last?
Longevity varies by treatment, lifestyle, and individual factors. We’ll recommend a maintenance plan that fits your goals.
How many sessions will I need?
Many services work best as a series. Your provider will suggest a timeline based on your skin concerns and desired outcome.
Can I combine treatments?
Yes, many treatments pair well. We’ll create a safe plan with proper spacing to support your best results.
How do I choose the right treatment?
The fastest way is to book a consultation. We’ll review your goals, skin type, and recommend options that match your comfort level.

Safety & Comfort

Your safety comes first—here’s what to know.

Are your treatments safe?
We prioritize safety through professional protocols, skin assessment, and personalized treatment planning.
Does it hurt?
Sensation varies by service and person. We use comfort measures when appropriate and keep you informed every step of the way.
Who should avoid certain treatments?
Some services may not be appropriate if you’re pregnant, have certain medical conditions, or are using specific medications. We’ll review this during your visit.
Do you offer patch tests for sensitive skin?
If you have a history of sensitivity, ask about a patch test or consultation so we can choose the safest approach.
What if I have a concern after my appointment?
Contact us if you have questions after treatment. We’ll guide you on normal post-treatment responses and next steps.

Aftercare & Downtime

Recovery timelines and best practices for great results.

Is there downtime?
Downtime depends on the treatment. Some have minimal recovery, while others may cause redness or peeling for a few days.
Can I wear makeup afterward?
It depends on the service. We’ll provide clear instructions on when to resume makeup and skincare safely.
When can I exercise?
Some treatments require avoiding heat, sweating, or strenuous workouts for a short period. We’ll advise based on your service.
What should I avoid after treatment?
Common recommendations include avoiding direct sun exposure, strong active ingredients, and excessive heat for a short time. Your aftercare will be tailored to your treatment.
How can I support the best results?
Follow aftercare instructions, stay consistent with your skincare, and keep maintenance appointments as recommended.

Payments

Simple guidance on payment and coverage.

Do you accept insurance?
Aesthetic services are typically not covered by insurance. If you have questions, we can clarify during booking.
What payment methods do you accept?
Accepted payment options can vary. If you’d like to confirm, call us before your appointment.
Can I get a treatment plan quote?
Yes—book a consultation. We’ll recommend options and provide clear pricing based on your personalized plan.

Still unsure what’s right for you?

Book a personalized consultation and we’ll guide you to the best option for your goals.

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Hours

Monday–Friday: 9 AM – 7 PM
Saturday: 9 AM – 4 PM
Sunday: Closed

For the fastest service, book online anytime.

Ready when you are

Choose a time that works for you and we’ll take care of the rest.

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Ready to begin your aesthetic journey?

Schedule a personalized consultation and let our experts guide you toward natural, confident results.